Customer Support - Make own FAQ
University of Games
$11.70
$14.99
22%OFF
(no ratings)
Jump AssetStore
In-game help desk: searchable FAQ, contact form with screenshot reports delivered to e-mail or Discord/Slack, offline retry, full theming. No backend, no subscriptions, no dependencies.A complete in-game help desk — like Helpshift, but yours forever. No backend, no monthly fees, no external SDKs.Players quit games that leave them stuck. Customer Support gives them answers inside your game: a categorized FAQ with realtime search, and a contact form that delivers reports — with a one-tap screenshot and full device diagnostics — straight to your inbox or Discord/Slack channel.Why your game needs it:Boost retention — a player who finds an answer keeps playing; a player who gets stuck uninstalls.Cut support workload — the FAQ answers the repetitive questions, so only real issues reach your team.Fix the right things — every report arrives with device model, OS, app version, memory, network and language, plus analytics hooks (MessageSent, AnswerViewed) to spot what players struggle with.Ship it in minutes — one menu click adds the window to your scene; paste a Discord webhook URL and reports start flowing. No server. No SDK. No subscription.Built for production:Categorized FAQ from a simple JSON file, with a visual FAQ Editor (edit during Play mode, apply live) and validation toolsRealtime full-text search with deep links to answersContact form with screenshot attachments (works on every platform, no plugins) and e-mail validationDelivery via SMTP or webhook (Discord / Slack / your own endpoint) — or plug in any custom transport through a clean IMessageSender interfaceOffline outbox — failed reports persist on device and retry automatically; players see their history in the My Messages viewLocalization-ready — per-language FAQ files and fully overridable UI stringsPlayer identity system — attach your account ID and custom fields to every reportModern, fully themeable UI — rounded Material-style look, custom fonts, font scaling, and a complete color palette configurable in the inspector, with smooth built-in animationsOne-line API: SupportDesk.Show() — plus events, runtime configuration and remote FAQ loadingClean, documented C# with assembly definitions and an EditMode test suite; supports both the legacy Input Manager and the new Input SystemWorks on PC, Android, iOS and WebGL**WebGL/mobile note: SMTP requires platform socket support — use the webhook delivery mode on WebGL.Try the included demo scene and grow the sample FAQ with the built-in editor — everything is customizable and genre-agnostic.-- -- --University of Games small research center for indie game developers. This place has always beed dedicated for everyone to share passion, knowledge and adventures in game industry. I wish it would become home to in-depth explanations and ready to use solutions which help you solve problems and growth. Thanks to your donations we can create even more content and support developers, students and teachers all over the world.Features: Categorized FAQ driven by a single JSON file — no code needed to update content Visual FAQ Editor with live Play-mode preview + content validator Realtime full-text FAQ search with answer deep-linking Contact form with one-tap screenshot attachments (all platforms, no plugins) Two delivery backends built in: SMTP e-mail and JSON webhook (Discord / Slack / custom) — extensible via the IMessageSender interface Offline outbox with automatic retry + local "My Messages" history Automatic diagnostics in every report: device, OS, app version, battery, memory, network, language Pluggable player identity (device ID by default, your account system in one line) Localization: per-language FAQ files and overridable UI strings Full theming: colors, fonts, font scale and corner radius (inspector or code) Smooth built-in animations (no DOTween required) One-click scene integration (prefab builder + Add To Scene + scene diagnostics) Analytics events: MessageSent, AnswerViewed, StateChanged Assembly definitions + EditMode test suite; legacy Input Manager and Input System supported Zero third-party code, fonts or artwork; clean documented C# Works on PC, Android, iOS and WebGL (webhook mode)




